Please feel free to contact us. Our postal address is:
iChild Customer Services The Stanley Building 7 Pancras Square London N1C 4AG
To contact us by email please click on the most appropriate link:
Advertising & Education Programmes
We have many opportunities for advertisers through iChild. Please see here for more information and contact details.
If you have any questions, would like to make a suggestion, need help using the site or would like to report any issues, please email contact us.
If you have any questions, or would like to make a suggestion about the shop, please email: contact us.
iChild is operated by iChild Limited ("iChild") (Company Number: 11209179) whose registered office is at: Unit 7A Waterside Business Park, Waterside, Chesham, Buckinghamshire, England, HP5 1PE
Cancellation of your Gold membership
To cancel your iChild Gold Membership payments, log into your PayPal account at https://www.paypal.com. Sign in and you will be able to cancel the subscription directly with PayPal. More information can be found below: https://www.paypal.com/sm/smarthelp/article/how-do-i-cancel-an-automatic-payment-i-have-with-a-merchant-faq2058.
Please also email contact us quoting “Cancel Gold membership” in the subject line. Please include your full name, post code and email address that you used to register with iChild. Please also indicate if you would like to remain an iChild standard member (free), so that you can access the free resources, or if you would like to cancel your membership altogether.
Cancellation of your free standard membership
To cancel your membership altogether with iChild (such that you will no longer be able to download any free resources), email contact us quoting “Cancel free membership” in the subject line. Please include your full name and email address that you used to register with iChild.